McKinsey’s 2025 report shows that nearly 90% of organizations now use AI, but most remain in pilot stages rather than achieving enterprise-wide impact. About two-thirds have yet to scale AI, and only 39% see measurable profit effects. Interest in AI agents is strong, with 62% experimenting and 23% scaling them, though usually in limited functions like IT or knowledge management. The most successful companies treat AI as a tool for growth and innovation, not just efficiency, often redesigning workflows and embedding AI into operations. These “high performers” invest heavily in AI, show strong leadership commitment, and use clear governance and human oversight to capture value while managing emerging risks.
