The Mckinsey article describes how airports are entering a period of major transformation as rising travel demand, new technology, and changing passenger expectations push the industry to modernize. Many airports are shifting toward fully digital journeys, using biometrics, automation, and AI to speed up check in, security, and boarding while reducing congestion. At the same time, airports are rethinking their physical layouts to handle higher volumes more efficiently and to create spaces that feel calmer and more intuitive for travelers. Sustainability is becoming a core priority, with investments in cleaner energy, better materials, and smarter infrastructure. Overall, the piece argues that airports are evolving from transportation hubs into more seamless, tech enabled environments that aim to improve both operational performance and the traveler experience.
